Delivery (Service) Policy

RankIndia provides a digital service: advertising placement on an online board. No physical goods are shipped and no shipping charges apply.

What is delivered, and when

• Bid credit: the moment Razorpay confirms your payment, the amount is credited to the listing's total for the current season. This is automatic and usually takes seconds.
• New listing going live: every new listing is checked against the Content Policy before it appears on the board. Automated safety checks run right after payment; a listing that passes goes live within a few minutes. If anything needs a closer look, a person reviews it, normally within 24 hours. You receive an email at the address you gave when it goes live, along with your private dashboard link and password.
• Bid increases and boosts on an already live listing show on the board immediately after payment.
• Duration: placement lasts for the rest of the current season (calendar month, IST). On the 1st the board resets and the season's final standings move to the Hall of Fame.

If delivery fails

If your payment was captured but the bid is not credited, or your listing has not gone live within 48 hours and you have not been told why, email [email protected] or use the contact form with your Razorpay payment id. We fix it or refund it as per the Refund & Cancellation Policy.

Rejected listings

If a listing fails review it does not go live; the owner is emailed the reason. Rejection for a content-policy violation is not refundable (see the policy). Rejection for a fixable issue (for example a broken link) can be resolved by replying to that email.

Contact

Ayush Kumar (sole proprietor), trading as RankIndia · [email protected] · Ghaziabad 201102, Uttar Pradesh, India